Don’t Wait for Congress to Improve Agency Effectiveness

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We've all heard the stories -- programs that cost too much, duplication and fragmentation, fraud, waste and abuse. You can hardly pick up a federal news report without hearing about a program in some agency that is suspected, or shown, to be in trouble. The yearly reports from GAO attest to the significant issues that abound.

Currently, Congress is working on reintroducing a bill that will help agencies transform their programs so they are efficient, effective, credible, and economical. We all agree that systemic change is needed, but in the hustle and bustle of getting day-to-day activity accomplished, meeting administration agendas, and trying to work in an environment of uncertainty, waste just happens. Read More


Batter Up: 5 Things Workforce Planners Can Learn From Fantasy Baseball

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It’s that time of year again. Baseball superfans know what I’m talking about. It’s time to draft your fantasy baseball team. If you’re like millions of Americans, you’re grabbing your peanuts and Cracker Jacks and getting ready for an exciting season.

For many, the fantasy draft isn’t a one-and-done event. Avid baseball fans actively observe signings, releases, injuries and news about prospects throughout the off-season. People who would otherwise cringe in the face of data find themselves knee deep in acronyms like OBP and WAR, and statistically normed stats. They know how to separate the five-tool players from those who wear their glove on the wrong hand. Read More


How to Give Your Brand’s Website a Facelift

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Recently, I led a project team tasked with making a client’s website a more effective communications tool. During our audit, we documented numerous content, navigation and design errors that significantly impaired the website’s functions.

Our findings weren’t all that uncommon.

These days, it seems that everyone has one or more websites, for personal and professional purposes. For many consumers, an organization website is the first―if not only―place to gather information. With that in mind, it is extremely important to nail that first impression of your brand the website gives and ensure that it enhances visitors’ experience. Read More