Meet the Authors

Steve Goodrich

Steve Goodrich is the president and CEO of The Center for Organizational Excellence, Inc. (COE). He has over 35 years of leading organizations and advising top government and private sector leaders in organizational effectiveness strategies to improve performance and effectiveness. Steve’s passion for excellence is the foundation for creating and guiding COE to serve the American people and care about its clients, employees and partners. As a well-known thought leader, Steve is routinely sought out by organizations and federal thought leaders, including FedNewsRadio, to speak on effective ways to transform organizations. As part of his commitment to fundamentally changing government, Steve serves as a co-founder and vice chair of the Government Transformation Initiative (GTI). GTI’s primary focus is to support passage of legislation that establishes a non-partisan Federal Board to oversee and direct the transformation of federal government programs, functions and activities so they are more efficient, effective and economical. He has served on the White House Committee for Educational Reform, is currently the Vice Chair of the Association of Management Consulting Firms, and is often found on the speaking circuit.

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Lyn McGee

Lyn McGee is Vice President at The Center for Organizational Excellence, Inc. (COE) directing client solutions, business development, and marketing functions. In this leadership role, Lyn ensures that COE is strongly positioned to deliver management and technology solutions that measurably improve the efficiency and effectiveness of federal clients. This includes focusing efforts where they can have the most meaningful impact while driving the company’s growth through strategic partnerships, hiring, and market strategy. With over 25 years of experience, Lyn brings innovative and timely communications, management and marketing solutions necessary to build and implement successful programs for federal clients and growth strategies for COE. Lyn holds a BS in Accounting from Virginia Tech's Pamplin School of Business and is a Certified Public Accountant. She is a member of the American Marketing Association and Women in Technology.

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Paul Eder

Paul Eder is a Lead Consultant at The Center for Organizational Excellence, Inc. (COE) with over 15 years’ experience designing and implementing organizational development and strategic human capital solutions for a variety of government and private sector clients. Dr. Eder provides thought leadership to organizations at the innovative forefront of the organizational effectiveness field. He has presented at top tier conferences and published peer-reviewed articles and papers on strategic planning, employee performance and creativity. He promotes this thought leadership by writing articles for and other online publications. Paul holds a Ph.D in Social Psychology from the University of Delaware and a Bachelor's in Psychology from Loyola College in Maryland. He is also a certified Project Management Professional (PMP).

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Christine Boyette

Christine Boyette is a Senior Consultant with over 20 years of experience in multiple leadership roles and 10 years of experience in Human Capital Management and related functions, including strategic workforce planning, human capital strategy and learning and development. She is a recognized expert in strategy development, program management, leadership development, training individuals and evaluating results. With over 10 years of experience in consulting and project management, Christine is an accomplished communicator who excels in verbal and written skills as well as presentations to all levels of an organization.

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Alissa Cruz

Alissa J. Cruz is a Senior Consultant and Communications Strategist at The Center for Organizational Excellence, Inc. with more than eleven years of experience helping clients execute their internal and external outreach initiatives. Ms. Cruz functions as a subject matter expert for business-focused strategic communications. In addition, she has led efforts in program management, change management, organizational assessment, competency modeling, and data analysis. Ms. Cruz holds an MBA from the University of Maryland and a BA in Broadcast Journalism from the Pennsylvania State University. She is also a certified Project Management Professional, Human Capital Strategist, and Change Management Facilitator.

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Chris Meadows

Chris Meadows is a Management Consultant at The Center for Organizational Excellence, Inc. with more than 8 years of experience managing and executing business projects in the federal government, Information Technology (IT), education, and real estate industries. He possesses strong interpersonal and stakeholder management skills to go with complementary strengths in managing projects, analyzing and organizing data, and managing resources. Mr. Meadows helps improve his clients’ ability to work more efficiently and effectively by providing program management, business process improvement, and data management solutions. As a result, stakeholders have more time to focus their attention on clients, capture information relevant to today’s market, obtain data and/or reports instantly, and provide deliverables in a shorter timeframe.

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