Using the Right Ruler to Measure Your Agency’s Performance

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COE’s Dr. Paul Eder makes speaks as a guest on “In Depth with Francis Rose” of Federal News Radio.

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How Do You Measure the Effectiveness of Government?

With the 24-hour news cycle and at-your-fingers access to the latest stories, the American people have plenty of information constantly available to them. And whether they know it or not, they are using much of that information as a de facto source for evaluating the effectiveness of government.

Each of us serves as a self-contained big data processor, tagging data elements in our own minds and using the information later to formulate decisions such as preferred presidential candidates, favored legislative efforts, and opinions about policy nuances that we may not even understand to be nuanced or policy-related.

With this context in mind, I aim to bring some clarity and simplification to a question that has very complex and multidimensional answers: How do the American people measure the effectiveness of government? For this article, I will use the term “government” to refer collectively to federal, state and local entities. Read More


Here’s Our Chance to Fix Government Once and for All

The federal government is on an unsustainable fiscal path that threatens our national security and social safety net. While many cuts and changes have taken place, government has yet to address the effective management of programs that serve the American people. Read More